Terms of Service

Effective Date: July 31, 2025

Welcome to Rakubase Group LLC. These Terms of Service (“Terms”) govern your use of our website and services operated under the brand Yommay. By accessing or using our website, you agree to comply with and be bound by these Terms.

1. General Conditions

  • You must be at least 18 years old or the age of majority in your jurisdiction to use our services.
  • You agree not to use our products for any unlawful or unauthorized purposes.
  • We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services

  • We make every effort to display our products and descriptions as accurately as possible.
  • Prices, promotions, and product availability are subject to change without notice.
  • We reserve the right to limit or discontinue any product or service at any time.

3. Orders and Payments

  • By placing an order, you agree to provide current, complete, and accurate billing and shipping information.
  • We accept payments via Stripe and PayPal, which support major credit/debit cards.
  • All transactions are securely processed.
  • Orders are only fulfilled upon successful payment confirmation.
  • We are not liable for any additional transaction fees charged by your payment provider.
  • If your payment fails, please contact your bank, Stripe, or PayPal for support.

4. Shipping and Delivery

  • Shipping times may vary based on your location and product availability.
  • We are not responsible for carrier delays or delivery issues caused by incorrect address input.
  • International orders may be subject to additional customs duties or import taxes, which are the buyer’s responsibility.

5. Returns and Refunds

  • We accept returns within 30 days of delivery for items that are unused and in original condition.
  • Refunds will be issued to the original payment method once the return is approved.
  • Shipping charges are non-refundable, unless the item is defective or incorrect.
  • To start a return, please contact us at [email protected].

6. Intellectual Property

  • All content on this website (text, graphics, logos, images, etc.) is the property of Rakubase Group LLC and protected by copyright laws.
  • You may not copy, distribute, reproduce, or use any content without prior written permission from us.

7. Limitation of Liability

  • We are not responsible for any direct or indirect damages resulting from the use or misuse of our products or website.
  • Our total liability under any circumstances will not exceed the total amount paid for the product in question.
  • Dispute Resolution: These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, United States. Any disputes shall be resolved exclusively in the state or federal courts located in Boulder County, Colorado.

8. External Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of such third-party websites. We encourage you to review their terms and conditions before engaging with them.

9. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised effective date. For material changes, we will provide notice by posting a banner on our website or by emailing registered users (if applicable).

Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms.

10. Contact Information

If you have any questions or concerns about these Terms, please contact us:

Rakubase Group LLC
1942 Broadway St. STE 314C, Boulder, CO 80302, United States
📧 Email: [email protected]
📞 Phone: +1 719-409-2949
🕒 Support Hours: Monday – Friday, 8:00 AM – 5:00 PM PST

Thank you for choosing Yommay by Rakubase Group LLC!