No products in the cart.
Shipping and Delivery
At Yommay, we aim to deliver your orders swiftly and reliably through trusted partners like USPS, UPS, FedEx, and DHL.
🚚 Estimated Delivery Timeframes
Total Delivery Time = Processing Time + Shipping Time
- Processing Time: 3–5 business days
- Shipping Time: 7–14 business days
- Total Estimated Time: 10–19 business days
Orders are processed Monday to Friday (excluding U.S. federal holidays), based on Eastern Standard Time (EST).
Order cutoff time: 2:00 PM (PST / GMT -08:00)
💵 Shipping Costs
- Standard Shipping: $5.95
- FREE Shipping on orders over $99
🔍 Tracking Your Order
Once shipped, you’ll receive a tracking number via email. You can track your package directly on our website.
Note: Some carriers may take 5–7 business days to update tracking. If no updates after 10 business days, contact us.
⏱️ Shipping Delays
If your order isn’t delivered within 45 calendar days, contact us at [email protected] for a full refund.
We aim to respond to all inquiries within 12 hours.
📦 Undelivered or Lost Packages
If tracking shows delivered but you didn’t receive the item:
- Recheck the delivery area thoroughly
- Contact the shipping carrier
- Still unresolved? Email us at [email protected]
✏️ Incorrect Address
We are not responsible for undelivered packages due to incorrect/incomplete addresses.
Please double-check your address at checkout and notify us immediately of any errors.
🌍 Duties & Taxes
International customers are responsible for any duties, taxes, or fees imposed by their country.
Yommay is not liable for rejected packages due to unpaid customs or failed delivery attempts.
We reserve the right to cancel orders at our discretion.
For any questions, please email: [email protected]